The corona virus, which emerged in Wuhan, China in December 2019, has spread to the whole world in the past months that the World Health Organization has declared this outbreak pandemic. Many measures were taken in our country, both at the social and individual level. Measures in the banking sector are among them. İşbank expanded its measures with the decisions it made. The cash withdrawal limit from İşCep was also increased accordingly. In addition, retirement promotion applications and account openings can now be made through İşCep.
İşCep users could perform cash withdrawals with data matrix. Within the scope of the new measures, this limit was increased to 3,000 TL. The daily cash withdrawal limit was increased to 5.000 TL by card from ATMs. Customers can also withdraw cash up to 5,000 TL daily with İşbank card at other bank ATMs.
Explaining that its ATMs are also regularly disinfected, the Bank has also increased the upper limit of payments made with Maximum Mobil or contactless İşbank cards to 250 TL without the need to enter a card password.
In the statement made by the bank, it was reminded that account opening transactions can be made with İşCep application without having to go to the branch. Thanks to the “instant customer service” service, users who download İşCep application can make their applications from wherever they want by taking a video call service.
Within the scope of the measures, customers started to be taken in a certain order in branches with high density. In addition, it was requested to maintain safe distances of 1-1.5 meters with both employees and customers. The bank has announced that shopping malls, airports, hospitals and in-house branches will not temporarily serve.
The bank also announced that the current commitments of pension beneficiaries whose pension promotion commitment has expired are automatically renewed. It is stated that pension customers’ commitments, whose commitments will expire by 30 June 2020, will also be automatically renewed after their current commitments expire.
It was informed that the retirees who want to move their retirement pension to İş Bank can also carry out their salaries, commitments and promotion amounts in their accounts through İşCep application without having to go to the same branch.
He did not forget his employees in bank measures. Among the measures taken for İşbank employees are:
Ensuring that employees who have traveled abroad themselves or their families do not enter their workplaces for 14 days,
All events and organizations, and all domestic, international meetings, training, seminars, conferences etc. cessation of participation in events,
Pregnant employees and those who use milk leave and those who have chronic disease are considered as administrative leave,
Distributing masks and gloves to employees, imposing the use of gloves on employees who come into contact with money, and
Disinfection of all headquarters buildings and branches